Services

Operations

Customer-First Mentality

Recognized nationally as “Best in Class” for customer service excellence by CEL & Associates, the operations team enhances the daily experience. Performing timely, quality service to office customers, maintenance staff and engineers are self-motivated team players. General engineers, HVAC engineers and additional staff perform preventative and maintenance tasks across campus, including carpentry, electrical, mechanical and plumbing.

Operations
“Great customer service and fast turnaround time. Thank you!”
The Sherbert Group
Operations + Security
“It's so wonderful to know that there are still people around who care enough to go out of their way to ensure customer satisfaction – and the Northwood Engineering and Security teams did exactly that.”
Brighthouse Financial
Operations
“Thank you to your team for their speedy responses and hard work!”
CrossCountry Mortgage, LLC
Operations
“Quickly fixed, done with professionalism and a smile. Thank you!”
Sheryl Caplan PhD PLLC
Customer Serivce
“Love the staff and attention to detail. I always feel as if my requests are treated timely. Many thanks for the great customer service.”
Reliance First Capital